Friday Casino Privacy Policy

At Friday Casino, we are committed to protecting your privacy and safeguarding the personal information you share with us when you play, deposit, withdraw or communicate with our team. This Privacy Policy explains how we collect, use, store and protect your data when you visit casinofriday.com, use the casino friday platform, or interact with any Friday Casino service. By registering an account with us, you consent to the practices described below.

Who We Are

Friday Casino is operated by FarUp Entertainment N.V., registration number 163294, registered at Scharlooweg 39, Willemstad, Curaçao. We hold a Curaçao eGaming licence number OGL/2024/361/0119, issued 16 December 2024. Our sportsbook is supplied by Altenar Software Limited under Malta Gaming Authority licence MGA/B2B/582/2018. Our payment processing is handled by FarUp Services Ltd, a subsidiary of FarUp Entertainment N.V., registered in Limassol, Cyprus. Wherever we say "we", "our" or "us" in this policy, we mean the Friday Casino operator described here, including our affiliated payment processor.

Information We Collect

We collect information directly from you and automatically through your use of our services. When you complete casino friday login registration, we ask for your name, date of birth, address, email, phone number and preferred currency. We also collect financial data necessary to process deposits and withdrawals through Visa, Interac, Jetonbank, MiFinity or cryptocurrency.

• We collect identity information such as your name, date of birth and residential address
• We collect contact details including your email address and phone number
• We collect payment information related to your chosen deposit and withdrawal methods
• We collect gameplay data, including which slots, live casino games and sportsbook markets you access
• We collect technical data such as your IP address, device type and browser through cookies
• We collect verification documents when we conduct identity checks, as described below

How We Use Your Information

We use the data we collect to operate the casinofriday casino securely and to comply with our licensing obligations. Our purposes include verifying your identity, processing transactions, preventing fraud, delivering promotions such as casino friday bonus offers and casinofriday free spins, and improving our games and support services. When you contact our support team, we use your details to answer your enquiry and to keep records for regulatory compliance.

• We use your data to create and manage your account and process casino friday login sessions
• We use your financial data to process deposits and withdrawals across our supported payment methods
• We use your contact details to send account notifications and, where you have opted in, marketing about casinofriday welcome bonus and casino friday free spins offers
• We use behavioural data to detect responsible gaming concerns and to prevent bonus abuse
• We use technical data to maintain the casinofriday app, our desktop platform and mobile site

Identity Verification and Know Your Customer Checks

As a licensed operator, we are required to verify the identity of our players. We request verification documents once you reach cumulative deposits or withdrawals of EUR 2,000. You must supply the requested documents within four weeks of our request; if you do not, we may cancel the pending withdrawal and disable your account. We retain verification records for as long as required under Curaçao gaming regulations and applicable anti-money-laundering law.

Cookies and Tracking Technologies

We use cookies and similar technologies across our platform, including when you browse casino friday canada pages or use our search and filtering tools. Cookies help us remember your login preferences, understand which games and promotions interest you, and measure the performance of our casinofriday bonus code and casinofriday promo code campaigns. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how our site functions.

How We Share Your Information

We do not sell your personal data. We share information only where necessary to operate our services or to comply with legal obligations. Our payment processor, FarUp Services Ltd, handles transaction data on our behalf. We share data with our game providers, including Pragmatic Play, Play'n GO, Games Global Portfolio and other studios featured in our slot and live casino library, solely to the extent needed to deliver gameplay. We may also share information with regulators, auditors, fraud prevention services and, where legally required, law enforcement authorities.

• We share data with regulators and licensing authorities, including Curaçao eGaming and the Malta Gaming Authority for sportsbook activity
• We share transactional data with our payment processing partner to complete deposits and withdrawals
• We share limited data with third-party alternative dispute resolution providers if a complaint is escalated
• We share data with fraud prevention and anti-money-laundering services where necessary

Data Security

We employ industry-standard security measures, including encryption and restricted internal access, to protect your personal and financial information. Player funds are held in a segregated account, separate from our operational funds. While we take every reasonable step to protect your data, no online transmission is entirely without risk, and we encourage you to use a strong password and to keep your casino friday login credentials confidential.

Data Retention

We retain your personal data for as long as your account remains active and for a period afterward as required by Curaçao gaming law and financial record-keeping obligations. If your account becomes dormant for 12 months, we may apply a monthly maintenance charge of up to EUR 10 after giving 30 days' notice, and we retain the associated records in line with our regulatory duties even after closure.

Your Rights

You have rights regarding the personal data we hold about you. You may request access to your data, ask us to correct inaccuracies, or request deletion where we are not legally required to retain it. You may also object to certain marketing communications, including offers related to casino friday bonus canada or casino friday no deposit canada promotions, at any time by adjusting your notification preferences or contacting our support team.

• You may request a copy of the personal data we hold about you
• You may ask us to correct or update inaccurate information
• You may withdraw consent for marketing communications at any time
• You may request account closure, subject to our regulatory retention obligations

Restricted Jurisdictions

We do not offer our services to residents of jurisdictions listed as restricted under our terms, including the United States, the United Kingdom and several other territories. If you access our services from a restricted location, we reserve the right to close your account and withhold any associated funds pending review.

Complaints and Contact

If you have concerns about how we handle your personal data, you can contact our support team via LiveChat, available 24/7, or by emailing support@casinofriday.com. Complaints must be filed within six months using our designated form, and we respond within four weeks, extendable once by a further four weeks. Responsible gaming complaints are acknowledged within two business days and addressed within five. If a complaint remains unresolved, it may be referred to a CGA-certified alternative dispute resolution entity at our cost.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make material changes, we will notify you through our platform or by email. We encourage you to review this page periodically to stay informed about how we protect your information at Friday Casino.